25 Jun
How IKEA’s New Oxford Street City Store illustrates the future of retail — And W...
The opening of IKEA’s new City Store on London’s Oxford Street has generated considerable buzz — and for good reason. This isn’t just another furniture store. It’s a bold experiment in how large retailers adapt to changing urban consumer behaviors. With a significantly smaller footprint than IKEA’s traditional warehouse-style locations,
25 Jun
🛍️ Why your Google Business Profile matters more than ever in 2025
In today’s digital-first world, small and medium-sized retailers must prioritize their local search visibility. With Google Maps, Search, and AI-powered tools like ChatGPT reshaping how consumers discover and buy products, your Google Business Profile is no longer optional — it’s a core part of your customer acquisition strategy. 🔍 Local search = real
17 Feb
Why StoreGeni + WhatsApp is a game-changer for retailers ?
More and more retailers are turning to WhatsApp for in-store push notifications – and it’s driving sales. However, they often lack the right platform to integrate it effectively. That’s where solutions like StoreGeni come in. By seamlessly integrating the WhatsApp Business API, StoreGeni enables retailers to create an interactive and frictionless omnichannel experience, enhancing
14 Oct
Maximising retail success: How first-party data can transform your business
In today’s digital-first retail landscape, first-party data is becoming a key competitive advantage for retailers looking to personalize customer experiences, drive engagement, and increase profitability. Unlike third-party data, first-party data is gathered directly from interactions between a brand and its customers, offering higher accuracy and relevance. This data allows retailers
16 Sep
Click & Collect, a tool against loss prevention?
Click-and-collect solutions have emerged as a powerful tool for retailers not only to enhance convenience but also to address pressing challenges in loss prevention and retail crime. As retail crime in the UK remains a critical issue for retail, click-and-collect offers a streamlined, secure way to mitigate these risks by leveraging both
27 Aug
Talk To The Hand: Mobiles In-Stores
Consumers are increasingly using their smartphones while shopping in physical stores, a trend that has grown significantly over the years. Initially, shoppers used their phones primarily to research products or compare prices, but recent data shows a sharp rise in mobile-assisted shopping. Today, 83% of consumers use shopping apps in-store,
24 Jul
How to spot fake QR codes and why they remain a safe tool for retailers
QR codes are a popular tool for quick access to websites, menus, and promotions. However, this convenience also opens up avenues for scammers. While it’s crucial to be vigilant about QR code scams, especially in uncontrolled environments, QR codes remain a safe and valuable tool for retailers. They enhance customer
21 Feb
The mobile advantage
In an era where mobile is the cornerstone of unified retail experiences, StoreGeni emerges as a relevant solution for retailers. The recent article from Modern Retail (see below) underscores the importance of mobile technology in bridging the physical-digital divide in retail. StoreGeni’s innovative approach perfectly aligns with this trend. StoreGeni’s
21 Dec
The transformative impact of AI on customer experiences
An important retail trend for 2024 is the transformative impact of AI on customer experiences, particularly in the retail industry. The article from Navkinder Sanghera published by in 365retail (link below) highlights that with over three-quarters of UK business leaders concerned about missing out on the benefits of generative AI,
01 Dec
How online giants are embracing physical stores this holiday season ?
The trend of online retailers opening pop-up stores for the holiday season suggests that contrary to popular belief, physical retail is far from obsolete. In fact, it remains a crucial aspect of the overall shopping experience, especially during high-traffic periods like the Christmas season. Online retailers like Asos, eBay, Glossier,
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