FAQ

StoreGeni is a fresh and innovative approach to in-store shopping. With StoreGeni, your customers can grab their own mobile phone, scan the product barcode, and instantly access a ton of useful information like product details and recommendations, personalized promotions and offers, loyalty program perks and offers, customer reviews, and even product availability. And when it’s time to pay, they can simply tap a button and use one of many digital payment methods to complete their purchase. Easy peasy!

If you’re a small to medium convenience retailer looking to offer online shopping to your customers, Click & Collect by StoreGeni is the perfect solution for you! It’s a top-notch e-commerce tool that helps you bring in new customers, increase your revenue, and make your customers happier than ever.

No, you don’t need any new hardware to get started. Integrating it with your current systems (like ERP, CRM, POS, etc.) is a breeze.

Ready to try it out? Schedule your trial today and score a special offer that’s just for you! Just click this link to get started.

Ready to try it out? Schedule your trial today and score a special offer that’s just for you! Just click this link to get started.

Absolutely! Both apps can be used by retailers across a wide range of industries, including food and grocery, clothing and footwear, homeware, duty-free stores, DIY and gardening, home appliances and electrical, health and beauty, books, music, and media, sporting goods, jewellery, and department stores.

First, we have a rigorous testing program to make sure everything’s up to our standards before we go live in-store. Plus, our awesome team will be with you every step of the way, ready to help out and troubleshoot any issues that come up. And if one of your customer happens to experience a technical glitch (which is super rare, by the way), we’ve got a dedicated technical support team that retailers can contact every day from 8am to 8pm. Here is the helpline number 0203 287 3421.

Our pricing structure is totally flexible and based on your business’s needs. We’ll take into account factors like foot traffic and the number of stores where you want to use our solutions, as well as the specific digital payment options you want to offer to your customers. If you want more info, just give us a shout, or check out our pricing model (starting at just £20!) by clicking this link.