Video

The ‘phygital’ shopping experience

The seemingly unstoppable rise of e-commerce, sophisticated customer analytics, personalized sounds and smells, digital mannequins that “know” your clothing preferences, automated…

4 years ago

Great retailers, in the future, will make you feel like you’re in special place

There are two ways that 2030 could play out for a retailer. One is, “We’re just going to keep iterating…

4 years ago