As shoppers slowly head back to brick-and-mortar stores, new habits and new expectations for what true omnichannel is all about…
The seemingly unstoppable rise of e-commerce, sophisticated customer analytics, personalized sounds and smells, digital mannequins that “know” your clothing preferences, automated…
There are two ways that 2030 could play out for a retailer. One is, “We’re just going to keep iterating…
With 2020 behind us, brands have gathered facts, analysed clues, and identified key suspects. Now, with suspense filling the air,…